Your account should have been upgraded in September, and you should have been notified via mail or email. What happens if I already have an E-ZPass account? You will get a renewal letter via mail or email, and the price will go to about $25 per year. Ten different cars can go on one account.Īfter three years, what happens? Does it renew? How many transponders can go on an account? You must put money on your account if you plan to use your E-ZPass out of state or tow an item. The E-ZPass covers on two-axle cars and trucks. What if I tow a boat or trailer, does my E-ZPass cover it? The Parkway Authority expects people to get their E-ZPass in 30 days or less. If I just applied for my E-ZPass, when will I get it? If you're experiencing issue and can't get through on the phone, you can reach the Parkway Authority by email at are some other common questions the Parkway Authority is receiving regarding the E-ZPass: 15, tolls will double on the West Virginia Turnpike from $2 to $4. Email address is not required to create a web account now. The $24, three year E-ZPass deal ends on Jan. We recommend you to create a web account to manage your E-ZPass. "It's easier to spend the 10 minutes online than waiting the 45 minutes in line," Gillenwater said.īarr said no matter how you receive your E-ZPass, he recommends people set up an online account to track their E-ZPass over the next three years. Barr said people should have vehicle and payment information ready so the application doesn't time out causing more issues. If you can wait and want to save yourself time, you can file online. "If you know you're going to the beach tomorrow or next week you better come in here and get in line, that is the only way you will get one that quick," Barr said. That is one of the many reasons they pushed back the date for raising the toll prices. You must wait for your E-ZPass to arrive in the mail. "It is tied to your single license plate, kind of like your vehicle registration," Barr said.īarr said there is no extra fee for using a credit card and there is no temporary pass. He said the E-ZPass deal only covers two-axle vehicle and you will have to pay extra if you're towing anything. Parkways Authority Director Greg Barr who said all E-ZPass applicants must file their application in writing so don't try calling to file over the phone. "I feel like the information was a little vague I feel like you have to look really hard to get simple questions answered," Gillenwater said. Kister also asked if you were charged extra for using a credit card and is there a temporary pass if you need it before the transponder arrives in the mail?Ĭraig Gillenwater said he agrees with Kister. "One was if the pass was just for the car or for you? There were some answers, but it wasn't that clear." "There were a couple of questions that I couldn't get the answers for online," Lloyd Kister said. Some people said they would rather file online, but still have questions, making them wait in line and file in person. The West Virginia Parkways Authority saw another day of lines Thursday as people signed up for the E-ZPass. (WCHS/WVAH) - Questions continue to roll in to the West Virginia Turnpike Authority regarding the E-ZPass.
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